2a. Designing clarity for teams
Inclusive Communication
Clearer meetings, emails, briefings and feedback for everyone.
Presented by

Chris Cole
Dyslexia thought leader and coach

Dorenda Britten
Innovation champion and enabler
- Duration
- 2 hours
- Delivery
- In person or online
- For
- Team leaders and collaborative teams.
Everyday communication, from meetings and emails to briefings and feedback, can quietly increase cognitive load. This masterclass looks at where that happens and how to design it out.
Participants learn practical ways to communicate more clearly, reduce friction and rework, and support how the whole team performs.
What we cover
- Recognise where communication habits increase cognitive load
- Design meetings that support diverse thinkers
- Adjust communication to improve clarity and reduce rework for all
- Create inclusive, structured communication systems
- Strengthen team contribution by valuing different processing styles
- Take practical steps to embed inclusive communication practices